HTTPS / SSL and You

For maximum security, we recommend you use our GeoTrust-verified SSL secured services when using cPanel or accessing your email. Regardless of what your domain is, if you’re a C9WS client, you can reach these at:

cPanel – https://c9ws.com
Mail – mail.c9ws.com, incoming and outgoing
FTP – ftp://c9ws.com

June 2, 2010 · Filed Under General

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New C9WS Error Pages

A new set of C9WS error pages are now available, and will be included in all new accounts as the standard set of 400.shtml -> 500.shtml, index.html, etcetera.

If you are an existing client, and are using the default C9WS error pages, you can (and should) download the updated ones here: c9ws.com/c9ws_error_pages.zip

Just put them in /public_html/, replacing your old ones.

April 19, 2010 · Filed Under General

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Rails Rewrites

It has been brought to our attention that there is a bug in the latest version of cPanel which writes faulty mod_rewrite strings when using the built-in rewrite feature of the Rails component.

To fix the 404 errors and missing images while rerouting from a standard port 80 (sub)domain/folder to 12001, 12002, etc, do the following:

Open the .htaccess in your text editor and change
RewriteRule ^/?$
to
RewriteRule ^.*$

April 13, 2010 · Filed Under General