CloudNine Web Services » General

Security Updates

admin — Mon, 16 Aug 2010 17:25:06 +0000

We’ve just finished a big round of software updates, bringing you the best security possible.

HTTPS / SSL and You

admin — Thu, 03 Jun 2010 04:43:38 +0000

For maximum security, we recommend you use our GeoTrust-verified SSL secured services when using cPanel or accessing your email. Regardless of what your domain is, if you’re a C9WS client, you can reach these at:

cPanel – https://c9ws.com
Mail – mail.c9ws.com, incoming and outgoing
FTP – ftp://c9ws.com

New C9WS Error Pages

admin — Tue, 20 Apr 2010 01:12:47 +0000

A new set of C9WS error pages are now available, and will be included in all new accounts as the standard set of 400.shtml -> 500.shtml, index.html, etcetera.

If you are an existing client, and are using the default C9WS error pages, you can (and should) download the updated ones here: c9ws.com/c9ws_error_pages.zip

Just put them in /public_html/, replacing your old ones.

Rails Rewrites

admin — Tue, 13 Apr 2010 19:38:43 +0000

It has been brought to our attention that there is a bug in the latest version of cPanel which writes faulty mod_rewrite strings when using the built-in rewrite feature of the Rails component.

To fix the 404 errors and missing images while rerouting from a standard port 80 (sub)domain/folder to 12001, 12002, etc, do the following:

Open the .htaccess in your text editor and change
RewriteRule ^/?$
to
RewriteRule ^.*$

Reseller Hosting Available!

admin — Fri, 09 Apr 2010 03:11:26 +0000

Reseller accounts are now available! Just $9.99 pear year on top of any standard account.

Servers Back Online

admin — Thu, 08 Apr 2010 14:19:25 +0000

The recent short C9WS outage is over! Everyone’s back up and running again.

Cloud9Nine Nameservers End-of-Life Announcement

admin — Tue, 06 Apr 2010 17:00:46 +0000

As stated before, the ns1.cloud9nine.net/ns2.cloud9nine.net nameserver set will be going offline shortly. Any clients who manage their own domains (IE, didn’t purchase them through C9WS), must update their nameservers to:
ns1.c9ws.com
ns2.c9ws.com

Reseller Accounts Coming

admin — Tue, 06 Apr 2010 03:55:05 +0000

C9WS will soon be offering reseller accounts!

Phone Support Switch

admin — Wed, 31 Mar 2010 01:45:53 +0000

We recently switched from Skype to Google Voice as our VoIP solution for phone support. If you encounter any problems, please e-mail us to let us know; phone support should be good to go without any problems, though.

Feature Suggestions

admin — Mon, 08 Feb 2010 05:15:43 +0000

We’re open to suggestions about which new features you’d like to see in your hosting accounts, now that we’ve completely exhausted the requests we’ve been emailed – if you’ve got an idea, let us know!