CloudNine Web Services

HTTPS / SSL and You

admin — Thu, 03 Jun 2010 04:43:38 +0000

For maximum security, we recommend you use our GeoTrust-verified SSL secured services when using cPanel or accessing your email. Regardless of what your domain is, if you’re a C9WS client, you can reach these at:

cPanel – https://c9ws.com
Mail – mail.c9ws.com, incoming and outgoing
FTP – ftp://c9ws.com

20% Summer Discounts

admin — Wed, 02 Jun 2010 21:14:31 +0000

Save 20% off any payment over $50 by using the Google Checkout coupon code summer2010. To use this offer, you must pay using Google Checkout and enter your coupon code there, not in the C9WS order system itself. Existing customers are eligible to redeem this discount, as they are with all C9WS discount offers.

New C9WS Error Pages

admin — Tue, 20 Apr 2010 01:12:47 +0000

A new set of C9WS error pages are now available, and will be included in all new accounts as the standard set of 400.shtml -> 500.shtml, index.html, etcetera.

If you are an existing client, and are using the default C9WS error pages, you can (and should) download the updated ones here: c9ws.com/c9ws_error_pages.zip

Just put them in /public_html/, replacing your old ones.

Rails Rewrites

admin — Tue, 13 Apr 2010 19:38:43 +0000

It has been brought to our attention that there is a bug in the latest version of cPanel which writes faulty mod_rewrite strings when using the built-in rewrite feature of the Rails component.

To fix the 404 errors and missing images while rerouting from a standard port 80 (sub)domain/folder to 12001, 12002, etc, do the following:

Open the .htaccess in your text editor and change
RewriteRule ^/?$
to
RewriteRule ^.*$

Reseller Hosting Available!

admin — Fri, 09 Apr 2010 03:11:26 +0000

Reseller accounts are now available! Just $9.99 pear year on top of any standard account.

Servers Back Online

admin — Thu, 08 Apr 2010 14:19:25 +0000

The recent short C9WS outage is over! Everyone’s back up and running again.

Cloud9Nine Nameservers End-of-Life Announcement

admin — Tue, 06 Apr 2010 17:00:46 +0000

As stated before, the ns1.cloud9nine.net/ns2.cloud9nine.net nameserver set will be going offline shortly. Any clients who manage their own domains (IE, didn’t purchase them through C9WS), must update their nameservers to:
ns1.c9ws.com
ns2.c9ws.com

Reseller Accounts Coming

admin — Tue, 06 Apr 2010 03:55:05 +0000

C9WS will soon be offering reseller accounts!

Phone Support Switch

admin — Wed, 31 Mar 2010 01:45:53 +0000

We recently switched from Skype to Google Voice as our VoIP solution for phone support. If you encounter any problems, please e-mail us to let us know; phone support should be good to go without any problems, though.

Feature Suggestions

admin — Mon, 08 Feb 2010 05:15:43 +0000

We’re open to suggestions about which new features you’d like to see in your hosting accounts, now that we’ve completely exhausted the requests we’ve been emailed – if you’ve got an idea, let us know!