Phone Support Switch
We recently switched from Skype to Google Voice as our VoIP solution for phone support. If you encounter any problems, please e-mail us to let us know; phone support should be good to go without any problems, though.
Feature Suggestions
We’re open to suggestions about which new features you’d like to see in your hosting accounts, now that we’ve completely exhausted the requests we’ve been emailed – if you’ve got an idea, let us know!
New Domain – C9WS.com
We’ll be moving to http://C9WS.com shortly, from http://cloud9nine.net. We’ve never really been happy with the cloud9nine.net, as it’s redundant, clunky and hard to remember. So, we’ve settled on C9WS.com – from CloudNine Web Services – which in surveys of our clients was rated the easiest to remember out of 6 possible domains.
This will probably happen within the next few days. We don’t expect any issues on any sites we host, however, there may be short downtime and/or issues on this main site itself, due to our scripts still pointing at the old domain. If you encounter any errors, please contact us.
Oh, and our e-mail addresses will remain basically the same – all old emails will be transferred to their same username @c9ws.com.
What does this mean for you clients? Not a lot, other than a better domain for your web host. Anyone using a *.cloud9nine.net subdomain will have the option to migrate to a *.c9ws.com subdomain (but this is a very small minority of users). The ns1/ns2.cloud9nine.net nameservers will remain active, but you really should point your domain at ns1/ns2.c9ws.com once the domain change is complete. No new accounts will be permitted to use the old nameservers.
New Payment Methods!
We’re now accepting Amazon Payments, for credit cards / checks, and DaoPay, to pay by calling a toll number from your standard Landline telephone. (Your phone bill will reflect the charge.)
If you’d like to use Amazon Payments or Daopay for your next invoice, please contact Support.
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